FusionHub hardware change

Created by Joey Janssen, Modified on Thu, 21 Apr 2022 at 03:32 PM by Joey Janssen

Symptom:

A FusionHub License has become invalid after migrating or changing hardware of the FusionHub.

Reason:
A license activated FusionHub cannot be transferred to another host for software protection purposes.


Solution:
To resolve this issue follow these steps:

  • Download the existing FusionHub configuration file and shutdown the device.


  • Go to your Incontrol2 envoirement. Release the FusionHub license on your organization's Warranty and License page in InControl2.

Creating new FusionHub:

  • Install a new FusionHub from scratch. (Guide Here)

  • Enter the released license into the newly installed virtual machine.

  • After the FusionHub is rebooted, upload the earlier downloaded Configuration file.

Your FusionHub appliance will now operate as normal again.


If there are any issues please contact the support team via support@frontierbv.com


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